What fields may be required?
- Cardholder name
- Address line 1 and if needed line 2
- City
- State or Province
- Postal/ZIP code
- Country
- Contact number if requested by the seller
Do not guess the information
A random address, fictitious zip code or combination of countries can fail AVS or Seller Risk Control. Get the address associated with the card exactly from the information provided in the panel or valid support.
Billing Address is not necessarily the same as the shipping address or your current address.
AVS doesn't always work the same way
AVS support is country and exporter dependent. Some sellers only check the zip code and some the full address; Even a legitimate payment may be rejected due to a typo or outdated data.
If you see Address mismatch
- Do not repeat the payment in a row
- Check for extra fields and spaces
- Match Country and ZIP with card information
- Get advice from the destination service or the exporter