Official support

Contact AniCards

Use the official telegram or the phone number published on the site to track the order, payment problem or question about the compatibility of the destination service.

Last review:

Official ways of contact

  • Telegram: @AniCards_Support
  • Phone: 09030604215
  • The trust symbol inquiry link is in the footer of the site

Currently, no specific email or response hours have been announced in the public resources of the project; Therefore, immediate response or 24-hour support is not promised.

What to send for faster tracking?

  • Order number or Invoice ID
  • Account phone number
  • Time and amount of operation
  • The name of the destination service
  • The exact text of the error
  • The last four digits of the card only when requesting support

Do not send sensitive information

Do not send full card number, CVV, password, OTP or full image of card information in telegram, call or general message.

Before the call

For a payment error, first check the balance, Billing Address, currency, amount and destination service limit. Card Declined guide explains basic troubleshooting steps.